A large yellow number three painted on a dark textured surface

The Bre3ze Way - Rule of 3 & 3 Step Plan

Rule of 3

From business challenge to Salesforce success in three focused steps.

First, we truly understand the challenge that you're facing.

Secondly, we always focus on the end user's experience.

And thirdly, we always build creative and sometimes disruptive solutions.

With Bre3ze, you don’t get a supplier. You get a strategic partner on your roadmap, who understands the challenges you are facing and the outcomes you are striving for.
A number one built from yellow construction bricks

Step one

Discovery: Creativity aligned with best practice

Most of the complexity in a process was built to support a work around or a problem that no longer exists, or needs to exist. In existing Salesforce orgs this translates to layers of accumulated Salesforce technical debt that quietly slow the business down.

Discovery is where we stop accepting it.

Before a single user story gets written, we map where information moves between teams and where it stops. We find the friction that's been normalised. We ask why things work the way they do — not to be difficult, but because the answer usually reveals something the requirements never would.

What you leave Discovery with:

  • What's actually broken, why it matters, and what success looks like when it's fixed.
  • Clarity on what needs to change - with Stakeholders aligned.
  • A roadmap built around impact - Priorities agreed.
See how we run it

Collaborative workshops. We work closely with you, building one unified team. Jointly shaping the vision and defining clear, actionable user stories that we can build from.

Architecture & data strategy. We map how data actually moves through your systems, not how the documentation says it should. Because the gap between those two is usually where projects quietly go wrong.

Focus on value. Every technical decision gets judged one way: does it move adoption, enhance customer experience and support your core objectives.

A number two built from yellow construction bricks

Step two

Build: Where your solution comes to life.

Enterprise programmes lose momentum when understanding gets handed off to execution. We don't let that happen. Your key point of contact stays the same from Discovery through go-live.

We focus on tight collaboration with your team, regular demonstrations and getting feedback as close to the point of build as possible. Experience has taught us that while few IT projects go 100% smoothly, by working in this way we can ensure that our projects significantly beat the norm. We aim to create new levels of customer satisfaction with both the outcomes but also the process of getting there.

End users weigh in before configuration is locked, not after it ships.

  • Salesforce built around how your business actually operates
  • Integrations that move data cleanly, without manual intervention
  • A solution your team helped shape — one they'll actually use
See how we run it

Configuration-first build. We build with what the platform already does well, not custom code for things Salesforce already solved. Less to maintain, less to break later.

Daily visibility, no surprises at the end. Your team sees the build every day. If something's drifting from the problem, you know within 24 hours, instead of finding out at UAT.

System integration. We connect multiple systems, to make a single user journey where there is a single source of truth. Our team has experience across multiple integration platforms to develop the most appropriate end to end solution for you.

A number three built from yellow construction bricks

Step three

Deploy: Go-live is not the finish line - but the start of outcome delivery.

Most programmes trumpet victory when the system is live.

But weeks later some team members can be found avoiding the system and using old workarounds they are familiar with. That gap - between go-live and actual adoption - is exactly what we design against.

We build systems with the end user in mind, so it is easy to use and it is tested against how your teams actually work. We aim to reduce the friction before going live, so the end users enjoy using it and live in it more. That’s what gets the business to see quicker and better outcomes.

Delivering the business outcomes you expect depends on:

  • Users who are confident, not just trained
  • Clean, trusted data from day one
  • Internal ownership built in, so the platform keeps moving with your business.
See how we run it

Rigorous quality assurance. Full UAT, with the data also being validated, not just the workflows around it. That's what makes it a business-ready system. Live and working are two different things.

Change management & training. Technology only works if people use it. We support it by working with your team to provide targeted training, documentation and enablement sessions to promote high adoption and minimise disruption

Ongoing support. We establish a foundation of ownership within your business, ensuring a smooth transition to daily operations. We also want to stay involved, because your processes will evolve and the system should keep up with them.

A yellow Bre3ze coffee cup on a park bench

Are you ready?

The future of your business is waiting.

Partner with Bre3ze today, and let's bring your reimagined customer experience to life.

contact us BRE3ZE - Salesforce CPQ & Order Management consultants
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